Privacy Policy — Pyatoz

Pyatoz Online Services Private Limited (“Pyatoz”, “we”, “us” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share and safeguard your information when you use our websites, products and services (the “Services”).

1. Information We Collect

Information you provide: name, email, phone number, business details, KYC and identity documents, and payment information.
Usage data: device information, IP address, browser type, pages visited and interactions with the Services.
Transaction data: details of payments, payouts, recharges, bill payments and verifications processed through Pyatoz.

2. How We Use Your Information

To provide, operate and improve the Services;
To verify identity, prevent fraud and comply with legal obligations;
To process transactions and provide customer support;
To communicate updates, security alerts and (with consent) marketing;
To analyse usage and enhance security and performance.

3. How We Share Information

We may share your information with:

Licensed banks, payment networks and regulated partners to deliver the Services;
Verification and data providers, as required to fulfil your requests;
Service providers acting on our behalf under confidentiality obligations;
Authorities, where required by law, regulation or legal process.

We do not sell your personal information.

4. Cookies & Tracking

We use cookies and similar technologies to keep you signed in, remember preferences, and measure and improve the Services. You can control cookies through your browser settings.

5. Data Security

We implement appropriate technical and organisational measures — including encryption and access controls — to protect your information. However, no method of transmission or storage is completely secure.

6. Data Retention

We retain your information for as long as necessary to provide the Services and to comply with legal, regulatory, tax and accounting requirements.

7. Your Rights

Subject to applicable law, you may have the right to access, correct, update or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

8. Third-Party Links

The Services may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their policies.

9. Children’s Privacy

The Services are not directed to individuals under 18, and we do not knowingly collect their personal information.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Material changes will be notified through the Services. Please review it periodically.

11. Contact Us

For privacy questions or requests, contact us at info@pyatoz.com.